Europa Online Casino - Robinson Associates CEO to Speak At Global Gaming Expo

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Robinson Associates CEO to Speak At Global Gaming Expo

Robinson & Associates, Inc., CEO to Speak At Global Gaming Expo On Casino Guest ServiceRobinson & Associates, Inc., CEO to Speak At Global Gaming Expo On Casino Guest Service Martin R. Baird of Annapolis, Md.-based Robinson & Associates, Inc., will be a speaker at the October 2004 Global Gaming Expo in Las Vegas. September 7, 2004 -- Martin R. Baird, chief executive officer of Annapolis, Md.-based Robinson & Associates, Inc., and author of Gaming Guest Service from A to Z, will be a speaker at the October 2004 Global Gaming Expo (G2E) in Las Vegas. G2E organizers invited Baird to be a presenter. Bairds speech will focus on human resource professionals. G2E is the largest gaming conference in the world. Baird will speak on Guest Service: How Human Resource Departments Can Improve Guest Service in Their Casinos. Robinson & Associates is a guest service consulting firm that provides specialty guest service training, management skills training, presentation skills training, team building programs and employee incentive and recognition programs for the gaming industry. The companys Web site, http://www.casinocustomerservice.com, is devoted to helping casinos improve their guest service so they can compete and increase revenues. The company may be reached by phone at 480-991-6420 or by e-mail at [email protected] Robinson & Associates is a member of the Casino Management Association and an associate member of the National Indian Gaming Association.
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